The Board Dashboard: Unite CSRD and ISO 9001:2026. Measure the Hidden Costs of Conflict and Turnover.

Every quarter, boards receive thick financial reports that only look backward. Yet the silent killers of margin—internal conflict, voluntary turnover, cross-departmental silos, and fear-driven presenteeism—never appear on any income statement. With the arrival of the CSRD and the new ISO 9001:2026, directors are now personally accountable for social indicators. The real question is no longer “Are we compliant?” but “Can we measure what actually matters?”This book delivers the answer: the Relational Quality Cost (CRQ) — the first predictive, euro‑based framework that merges quality management, sustainability reporting, and financial forecasting into a single dashboard built for the boardroom. Using data already inside your company, you can calculate the exact cost of conflict, turnover, rework, and disengagement in just seven days. Six leading KPIs—including Psychological Safety and Error Transparency—then let you forecast operating profit 6–12 months ahead with proven statistical confidence. Inside the book you will find a link to download free companion files. contact me at authorgwa@gmail.com for any clarifications. I wish you all the bestFor directors, CEOs, CFOs, and auditors who want to turn compliance into competitive advantage and govern by foresight rather than hindsight, this is the new essential compass.